You can check the status of your order by contacting us at orders@ofthebirds.com. We will do our best to respond within 24hrs. If you do not get a response within 24hrs, we are more than likely experiencing an unusually high email volume. We promise to respond as soon as possible.

Once you have submitted your order, we have limited ability to make modifications. We will be happy to make changes to your order as long as it hasn't been shipped yet.

We work on a made to order model so please give us 2-3 weeks to cut and sew your item. Shipping time varies from 3 days domestically to 1 days internationally.

Items fit true to size unless otherwise noted. Please see size guide for measurements of each style.

Most items are cotton and linen. In general we recommend gentle wash cool, inside out and hang dry for best results. Specific care instructions are available on product pages.

We continuously update our website and inventory so that it reflects all items available for purchase. Occasionally, however, we may sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail and adjust your order and payment. All items are limited editions created in small production runs with custom textiles. Once an item has sold out it is generally really gone. If the item you want is sold out, please let us know at orders@ofthebirds.com we will try and procure that item for you if possible.

Sales tax is applicable for purchases being shipped to New York State.

At LANGUAGE OF THE BIRDS, our commitment is to ensure a positive customer experience for all. We strive to champion accessibility and inclusivity, allowing our customers to effortlessly gather information and conduct transactions on our website.

Assistance

If you encounter challenges while using or accessing any part of our website, please don't hesitate to reach out. You can call us at 1 (808) 431-2403 or email us at language@ofthebirds.com. We are dedicated to working with you to provide the information, item, or transaction you are seeking through an accessible communication method, in accordance with applicable laws (e.g., through telephone support).

Ongoing Effort

Our ongoing efforts focus on creating an environment where all users, whether utilizing assistive technologies like screen readers, magnifiers, voice recognition software, or captions for videos, can have a successful and enjoyable experience on LANGUAGE OF THE BIRDS’s website. While we take pride in completed and ongoing efforts, we view accessibility as an ongoing effort.

Feedback

Please contact us if you have any feedback or suggestions as to how we could improve the accessibility of this website.